How MySupports made expense claims simple with Budgetly
Watch the video below to hear from Casie Dodds, Finance Manager at MySupports.
In this video, Casie Dodds shares how Budgetly and the Xero integration simplified expense claims across MySupports, an Australia-wide NDIS provider. Before Budgetly, support workers paid out of pocket for participant purchases and submitted reimbursement forms with physical receipts. The manual process was slow, prone to errors, and made it easy for documentation to go missing.
With Budgetly, support workers now upload receipts and tax invoices straight from the mobile app at the point of purchase, while the finance team sets spending limits for household expenses and participant budgets in real time. The Xero integration cuts the work down even further: MySupports has reduced time spent on processing by 75%. Watch the video below to hear how Casie’s team got real-time tracking, accurate categorisation, and an end-to-end workflow that just works.